User Activity & Engagement Analytics

Provide a comprehensive user activity and engagement analytics so that internal and external customers can demonstrate platform value, proactively support customers, and clearly differentiate RealityPlatform from competitors such as Leica Multivista, which emphasize data delivery but do not expose meaningful user usage insights.

Proposed Differentiated Experience
RealityPlatform should provide native, SaaS grade user activity analytics that competitors like Multivista do not offer, including:

• User Engagement Insights

  • Daily, weekly, and monthly active users

  • Last activity timestamp per user

  • Session frequency and duration

  • Active vs dormant users by account

• RealityTWIN and Dataset Adoption

  • Views and unique users per RealityTWIN

  • Engagement trends over time

  • Identification of high and low value datasets

• Usage Context

  • Desktop vs mobile usage

  • Browser and OS breakdown

  • Access timing patterns

• Customer Health Signals

  • Account level adoption summaries

  • Early indicators of disengagement

  • Exportable data for Customer Success, Sales, and leadership

Strategic Value
This feature would allow RealityPlatform to:

• Position itself as an insight driven platform, not just a visualization tool

• Provide measurable proof of value during renewals and expansions

• Enable proactive Customer Success workflows

• Strengthen executive level reporting and adoption storytelling

• Clearly outperform Multivista in transparency, usability, and SaaS maturity

By making usage visible, RealityPlatform becomes a system of record not only for spatial data, but for how that data drives real engagement and decisions.